complaints about social care

Local social care services like short breaks and adaptations often make a very positive difference to a family's daily life. However, occasionally, you may not be happy with the level of service you receive or how services are delivered. This page explains how to complain about social care.

The law and your rights
Appealing health and social care aspects of EHC plan decisions


The social worker said she can’t complain herself, and she said it was so difficult to get parents to complain for something that is their right, and it’s the only way that things will get done.


Sign up to our newsletter