Our GPs, hospitals and specialist services most often do a great job. However, occasionally, you may not be happy with the treatment your child receives or, in extreme cases, feel you have a right to compensation or legal redress.
This page tells you how to go about making a complaint about healthcare.
We had quite a problem because the hospital was very, very busy … we went to visit her and she was fitting and nobody was with her, and it was really horrific, and we had to do something about that so we discharged her right away. But we went and talked to the sister and she was brilliant, and she said ‘please complain’.