LATEST – Support from BHISS during coronavirus pandemic

Brighton & Hove Inclusion Support Service (BHISS) have just released the following advice about how their service will operate during the COVID-19 pandemic.

“Dear Parent/carers

We wanted to contact you to update you on how BHISS can continue to support you and your family during this unusual time.

Everyone at the Brighton & Hove Inclusion Support Service sends our best wishes to all of our children and young people with emotional mental health and wellbeing needs (EMHWB) and special educational needs and disabilities (SEND) and their families at what is a hugely uncertain and difficult time.

We have joined our early years settings/schools/colleges, health and social care colleagues and our parent and carer organisations to help us stay connected and continue providing our services for our children and young people and families during the Covid-19 pandemic, and look at ways we will keep you updated with any further information.

Please contact our service if you have any enquiries about how to help your child for any area of special educational needs and disability. You are able to contact us by email using the BHISS inbox: and by telephone at any time with queries using our central phone number: 01273 293481 – We are following government advice and working from home so your calls and emails will be checked and followed up each working day by the available Educational Psychologist, Specialist teacher or practitioner.

Due to the ongoing Covid-19 pandemic we have made the difficult decision to cancel or postpone all coffee mornings, training events and workshops until further notice.

We apologise for any inconvenience caused as we are unable to provide our usual face-to-face meetings at school/early years settings or through home visits and hope that you understand the need for our decision as we continue to play a role in reducing the spread of Covid-19.

We continue to provide specialist assessments to inform education health and care plan (EHCP) needs assessments, and those to inform teaching and wellbeing interventions;

Our educational psychologists, mental health workers, specialist teachers and practitioners, including our family support workers are making direct contact with families using the following methods:

  • Telephone calls (with parent/carers, young people, school staff)
  • Email (resources; letters and reports)
  • Skype meetings (individual and group consultation sessions and assessments with school staff, parent/carers, young people)
  • Zoom (for teaching sessions; online group meetings)

BHISS SEMH Practitioners continue to be available through schools. We are looking at establishing three-way Face-time/Skype meetings with parents and schools if needs arise.

We are sending information about online resources, such as published materials and video clips to help support you to help explain to your child what Covid-19 is, ideas on how to structure your time to help you and your child during home-schooling sessions, also some practical and fun activities.

Please find attached a list of online pupil learning resources and some opportunities to complete online training for school staff and some of these may also be suitable for parent/carers. Please also find attached a copy of Minister Ford’s open letter to the SEND community and all colleagues that provide support.

BHISS Support for mental health & wellbeing

BHISS provides the Schools Wellbeing Service and works closely with Specialist CAMHS and Community Wellbeing Service;

As there is currently reduced access through schools and as we are following government advice and working from home, a new shared mailbox for the BHISS Schools Wellbeing Service is now available so that parent/carers and professionals can make an enquiry and seek advice from a Primary Mental Health Worker: or call 01273 293481 and please leave a message.

We look forward to working with you; to support Brighton & Hove City’s children and young people with individual needs to achieve the best they can and to feel purposefully involved and supported during this unusual time.

Yours sincerely – On behalf of BHISS


Mohammed Bham

Principal Educational Psychologist & Head of Learning Support Services

Brighton & Hove Inclusion Support Service (BHISS)

Brighton & Hove City Council”

Minister Ford’s open letter to the SEND sector

Online resources and websites for children’s learning

Online staff Training and resources relating to SEND

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